Return & Refund Policy

💳 Refund & Returns Policy

  • Returns must be requested within 14 days of receiving your order.

  • All approved returns & refunds will be issued as store credit.

  • After 14 days from delivery, returns and exchanges will no longer be accepted and store credit will not be issued.

🧵 Defective Items

We carefully inspect all items before shipping. If you receive a defective item (ripped, stained, damaged, etc.):

  • You must notify us within 48 hours of delivery!

  • Refunds will be issued as store credit

  • Exchanges are always open! (If size is no longer available, refund will be issued)

Photos of the defect are required when submitting your claim!

🔄 Exchange Policy

  • Exchanges are accepted within 14 days of receiving your order.

  • Exchanges are subject to item availability and size limitations.

  • If the requested size or item is unavailable, a store credit will be issued instead.

  • After 14 days, exchanges are no longer available

IF YOU REPORT A LOST ORDER, A REFUND WILL NOT BE HONORED, WE ARE NOT RESPONSIBLE ONCE ITEM LEAVES OUR FACILITY. (if you have any further questions please email us (blossomdollscustomerservice@gmail.com)